Armenia’s new biometric passports offer enhanced security, digital services, minister says

The proposed new passports are not comparable in terms of content and functionality with the passports currently issued for AMD 1,000, Minister of Internal Affairs Arpine Sargsyan has said, commenting on the cost of biometric documents.

According to Sargsyan, the comparison should instead be made with the biometric passports previously issued for AMD 25,000.

“Previously issued biometric passports could not be used with automated e-gate systems at foreign border checkpoints because the information exchange process through the International Civil Aviation Organization (ICAO), which is necessary to verify the authenticity of passport data in other countries, had not been implemented,” she said.

According to Sargsyan, the new biometric system will ensure a high level of security, significantly reduce the likelihood of document forgery and enable citizens to use digital services and, after some time, e-gate systems as well.

The minister emphasized that introducing the system is also an important component of the Visa Liberalization Action Plan.

Addressing the pricing, Sargsyan said the proposed price includes no profit for the state. It was determined through an open and transparent tender based on the private partner’s offer.

The other bidder also submitted a similar price offer, but the selected offer was lower.

Sargsyan reiterated that no mandatory deadline has been set for replacing existing passports with the new biometric documents. Citizens can continue using their current passports until they expire. Those who wish to do so may also apply for new biometric documents.

The minister also said information on packages planned for different social groups would be published soon.

Fourteen HayPass offices will begin operating on November 1, including two in Yerevan, at Yerevan Mall and Megamall shopping centers.

The locations of regional offices have also been made public, and the total number of offices is expected to reach 23 by March next year.

Sargsyan emphasized that the passport offices that will continue operating will also serve as consultation points. Citizens who encounter difficulties registering on the online platform or using the biometric system can visit these offices and receive assistance from staff.