Time in Yerevan: 11:07,   25 April 2024

Samsung replaces Galaxy Note7 devices after a number of incidents

Samsung replaces Galaxy Note7 devices after a number of incidents

YEREVAN, SEPTEMBER 10, ARMENPRESS.  As a result of a number of reports of battery explosion of Galaxy Note7, Sumsung has announced about its readiness to replace the smartphones that have already been sold.

As “Armenpress” was informed from the official website of the company, Sumsung issued the following statement.

“Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found an isolated battery cell issue.

There have been a small number of cases reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one, beginning on September 19th.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible”. 








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